Footprint (”we”, “us”, “our”) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
Footprint recognises the importance of safeguarding clients’ personal information. This policy sets out how we will collect, use, disclose and protect your personal information.
What information does Footprint collect?
We are committed to our obligations under the Act relating to collecting personal information. In order to provide our Services, it is essential we collect and process some personal information.
The information we collect can include:
We may also ask you to complete surveys we use for research purposes, although you do not have to respond to these requests.
Payments are processed through the secure DPS Payment Express system. Any credit card details stored for payments are done so on the DPS system. No credit card information is stored by us.
Payment Security is managed through DPS for mutual security. Encryption protection is managed with an SSL (Secure Socket Layer) certificate, industry standard 128bit encryption software.
We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information for our advertisers. This is statistical data about our users’ browsing patterns and actions, and does not identify any individual.
How does Footprint use your information?
We may use your information:
We may be required by the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 to collect your personal information to verify your identity. We may also be required by the Foreign Account Tax Compliance Act and OECD Common Reporting Standard to collect and report certain information about an account holder’s tax residency.
Therefore, the collection of certain personal information will be mandatory for particular Services you require.
Sharing your information
We use and disclose your personal information for the purposes we collected it.
We may use and disclose your personal information for a secondary purpose only if the secondary purpose is directly related to the purpose of collection.
When necessary and in connection with the purposes listed above, we may disclose your personal information to:
When appropriate, to ensure your Will can be found, we may register whether your Will is stored with Footprint on the NZ Will Registry website or on the website of any other Will registry.
Additionally, if you have not opted out of receiving marketing material from us, we may also provide your contact details to carefully selected third parties who we reasonably believe provide products or services that may be of interest to you, or who have contracted with us to keep the information confidential, or who are subject to obligations to protect your personal information.
There are also instances where we may have to send your personal information overseas or collect personal information from overseas. These instances include:
We will only send information overseas or collect personal information about you from overseas for the purposes in this statement.
You are entitled to obtain confirmation from us that we hold personal information about you and can request access to the personal information by contacting us. In some circumstances, we are able to deny your request for access to personal information. If we deny your request, we will tell you why.
If accessing your personal information will take an extended period of time, we will inform you of the likely delay. For more detailed requests for access to information, an administration fee may be charged to cover the associated cost of supplying this information.
If you believe the information we hold about you is incorrect, you may ask for it to be corrected. If we decline to correct the information, you may request a statement is attached to the information that a correction was sought but not made.
Personal Information Storage
We will endeavour to store personal information on secure servers and encrypt any passwords and transactions details you provide to us.
We will use every security precaution reasonably available to us to maintain the security of your personal information. However, there are risks inherent in transmitting and storing data online. As such, we cannot guarantee data sent or stored electronically will be secure, and any information provided to us is at your own risk.
We will endeavour to contact you if any security breaches compromise the security of your personal information.
We would like to use and disclose your personal information to keep you up to date with the range of products or services available from us. Generally, we will use and disclose your personal information for our marketing purposes, and may use your information in other aspects of our business.
If you do not want us to use and disclose your personal information for the purposes of marketing products to you and in our general brand marketing, please advise us of this during the on-boarding process or contact us by:
You can contact us by: